Terms of Service

Last updated: January 2026

Agreement to Terms

By accessing or using Pancake, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.

Description of Service

Pancake is an AI-powered communication tool designed to help users improve their relationship communication. The service includes message translation, message decoding, AI coaching, and educational content.

Important Disclaimer

Pancake is NOT a substitute for professional mental health care, couples therapy, or crisis intervention. If you are experiencing domestic abuse, mental health emergencies, or serious relationship issues, please seek help from qualified professionals.

User Accounts

  • You must be at least 13 years old to use Pancake
  • You are responsible for maintaining the security of your account
  • You must provide accurate information when creating an account
  • You may not share your account with others

Acceptable Use

You agree not to use Pancake to:

  • Violate any laws or regulations
  • Harass, abuse, or harm others
  • Submit content that is illegal, harmful, or offensive
  • Attempt to access systems or data without authorization
  • Interfere with the operation of the service
  • Reverse engineer or copy our technology

Subscriptions and Payments

  • Some features require a paid subscription
  • Subscriptions are billed through the App Store
  • Subscriptions automatically renew unless cancelled
  • You can cancel anytime through your App Store settings
  • Refunds are handled according to App Store policies

Intellectual Property

The Pancake app, including its design, features, and content, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute any part of the service without our permission.

User Content

You retain ownership of content you submit to Pancake. By using the service, you grant us a license to process your content to provide the service. We do not use your personal conversations to train AI models without explicit consent.

Limitation of Liability

To the maximum extent permitted by law, Pancake and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

Disclaimer of Warranties

The service is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or that AI-generated content will be accurate or appropriate for your situation.

Termination

We may terminate or suspend your account at any time for violations of these terms. You may delete your account at any time through the app settings.

Changes to Terms

We may modify these terms at any time. We will notify you of material changes through the app or by email. Continued use of the service after changes constitutes acceptance of the new terms.

Governing Law

These terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Contact

For questions about these Terms of Service, please contact us at:

legal@heypancake.com